Returns & Shipping
We are delighted to offer free shipping worldwide.
DELIVERY TIMES
Republic of Ireland: 3-5 working days
Europe: 3-6 working days
Rest of World: 5-9 working days
Europe: 3-6 working days
Rest of World: 5-9 working days
RETURNS
We are happy to refund or exchange any purchases within 14 working days from delivery. All returns must be sent via courier or registered mail with the original shipping materials and original shipping invoice included.
Only unused products in their original condition will be refunded. We will refund the paid amount with the exception of any shipping charges that may have been applied to your order (listed separately on your invoice). We are unable to refund any shipping fees incurred for the return itself. In order to return a purchase, please contact info@sphereone.ie within 14 days of your purchase.
Please send returns addressed to:
Sphere One returns
94 Lansdowne Park,
Dublin D04 C6E8.
Ireland.
Tel: +353 (0) 1 6675653
Sphere One returns
94 Lansdowne Park,
Dublin D04 C6E8.
Ireland.
Tel: +353 (0) 1 6675653
Please ensure that all goods are clearly marked as Returns.
For returns from outside the Republic of Ireland and EU please mark your shipment as ‘Irish Returned Goods’ on any customs or postal forms.
Please note: goods that are returned to us in a used or damaged state will be returned to customers at their own cost.
DUTIES, TAXES AND TARIFFS
All of our prices are shown with Taxes, Duties, Tariffs and Shipping included.
There are no additional charges. One payment per order.
The published price includes free shipping anywhere in the world.
All items are Delivered Duty Paid (DDP).
This means that the prices are inclusive of all duties / customs charges.
Therefore no additional taxes, duties, tariffs or customs charges should apply from any government or courier.